Our Warranty Promise

Quality work backed by comprehensive warranty coverage. Your peace of mind is our priority.

2-Year Workmanship Warranty

Empire Painting Guarantee

We stand behind our work. All labor and installation performed by Empire Painting is covered by our comprehensive 2-year workmanship warranty covering issues related to application, craftsmanship, and installation.

  • Covers all application defects
  • Labor included at no additional cost
  • Response within 48 business hours
  • No deductibles or hidden fees

Paint Manufacturer Warranties

Product-Specific Coverage

All paint products we use come with their manufacturer's standard warranty. We use trusted brands like Sherwin-Williams and BEHR Dynasty. Coverage varies by product and brand.

  • Coverage per manufacturer specifications
  • We assist with warranty claims
  • Documentation provided at project completion
  • Extended warranties available on select products

What's Covered Under Our Workmanship Warranty

Interior Painting

  • Peeling or flaking paint
  • Bubbling or blistering
  • Visible brush marks or roller lines
  • Color inconsistencies from application

Exterior Painting

  • Premature peeling or cracking
  • Adhesion failures
  • Coverage inconsistencies
  • Workmanship-related issues

Drywall & Finishing

  • Joint or seam failures
  • Nail pops from installation
  • Texture matching issues
  • Finishing defects

Warranty Exclusions

To maintain transparency, the following are not covered under our workmanship warranty:

  • ×Normal wear and tear
  • ×Damage from misuse or abuse
  • ×Unauthorized modifications or repairs
  • ×Natural disasters or acts of God
  • ×Damage from improper maintenance
  • ×Issues caused by settling or structural movement
  • ×Color fading from UV exposure
  • ×Pre-existing surface conditions

How to File a Warranty Claim

1

Contact Us

Call or email our team to report the issue

2

Documentation

Provide photos and description of the problem

3

Assessment

We'll schedule an inspection within 48 hours

4

Resolution

We'll repair or correct the issue promptly

Need to File a Warranty Claim?

Our team is here to help. Contact us during business hours (7:00 AM – 7:00 PM) for prompt assistance.

(254) 499-5669Email Warranty Team

Warranty FAQ

When does my warranty start?

Your 2-year workmanship warranty begins on the date of project completion, as documented in your final invoice.

Is the warranty transferable?

Yes, our workmanship warranty transfers to new property owners if you sell your home within the warranty period. Simply notify us of the transfer.

How long do paint manufacturer warranties last?

Paint manufacturer warranties vary by product. Sherwin-Williams and BEHR products typically range from 5-25 years depending on the product line. We provide all warranty documentation at project completion.

What if an issue occurs after the warranty expires?

We value long-term relationships. Contact us and we'll work with you on a fair resolution, even after the warranty period. Your satisfaction matters long after the final coat dries.

This warranty information is provided for general reference. Specific warranty terms may vary based on project scope and materials used. Complete warranty details are provided in your project contract. Empire Painting reserves the right to inspect any warranty claim and determine coverage at its sole discretion. This warranty gives you specific legal rights, and you may also have other rights which vary by state.